Network and Cloud Infrastructure Specialist

General Network Monitoring and Troubleshooting (SolarWinds & Tools)

• Use enterprise monitoring tools for real-time visibility and proactive issue detection.

• Act as a second-level escalation point for network incidents.

• Maintain clear documentation of network configurations and processes.

• Stay current on emerging technologies and security threats.

• Perform advanced troubleshooting using packet capture tools (tcpdump, Wireshark).

Education

• Master’s Degree, preferably in Computer Science, Information Technology, or Computer Networking or other relevant discipline is required.

• A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of master’s degree.

Experience

Professional Experience:

• A minimum of 5 years in enterprise network infrastructure management.

Networking skills

• Experience with managing large-scale office networks (500+ devices/users), preferably Cisco Meraki or equivalent cloud-managed solutions.

• Experience supporting global/multi-site office environments.

• Deep understanding of TCP/IP, routing (BGP, OSPF), switching, VLANs, VPNs, QoS, wireless networking.

• Hands-on experience with enterprise LAN/WAN design, deployment, and troubleshooting.

• Strong knowledge of network security, firewall rules, and perimeter defense.

Cloud Networking & Security

• 3+ years working with cloud networking, preferably GCP, AWS, or Azure.

• Experience managing VPCs, load balancers, firewall rules, Identity-Aware Proxy, and cloud security.

Infrastructure Automation

• Experience with IaC tools such as Terraform or CloudFormation.

Monitoring & Troubleshooting

• Expertise with tools like SolarWinds, Nagios, Prometheus, or similar.
  Advanced troubleshooting with CLI, packet capture (Wireshark, tcpdump), and log analysis.

Communication & Documentation

• Experience with creating and maintaining technical documentation and network diagrams.

• Strong communication skills in multicultural, remote-first teams.

• Experience working with cross-functional teams in multicultural environments (International organizations)

Desired experience (not required):

• Familiarity with open-source OS (e.g., Ubuntu) and open-source networking/monitoring tools.

• Scripting skills in Python or similar for automation and network operations.

• Experience with RESTful API integrations (especially GCP or Meraki).

• Understanding identity protocols (OAuth 2.0, OpenID Connect, SAML) and troubleshooting authentication issues.

• Relevant certifications such as:

Language

• Full working knowledge of English is required.

• Knowledge of another official UNOPS language (French, Spanish) is an asset.