General Coordinator

CONTEXT OF THE MISSION

Médecins du Monde Switzerland (MdM-CH) has been active for 30 years in the occupied Palestinian territory and is one of three Médecins du Monde chapters currently operating there. Our teams work in close collaboration with the relevant authorities in the field of health, particularly mental health, and protection. MdM-CH and its partners focus on improving the psychosocial well-being of people exposed to trauma, with a special focus on youth and young adults.

Since October 2023, Israel is massively striking Gaza Strip including civilians and commercial buildings, health care facilities, civilian vehicles, ambulances, and public infrastructures in addition to military sites of the Palestinian armed groups. Mass demolitions forced displacement of population and heavy human prices are creating devastating humanitarian consequences.

In the West Bank, tensions are increasing day by day and settlers’ violence incidents and humanitarian access restrictions have a direct impact on the Palestinian communities

In addition to its regular programs in the West Bank, MdM-CH is implementing emergency operations in Gaza.

GEOGRAPHICAL SCOPE OF INTERVENTION: West Bank and the Gaza Strip

POSITION IN THE ORGANISATION

1. You will report to the Head of International Programmes at the headquarters.
2. You will supervise the country program and support’ teams for which you are responsible.
3. You will maintain close functional links with the support manager at HQ.

MISSION

Develop the country strategy and programme(s) of MdM Switzerland in oPt in its strategic, human, financial, technical, administrative and logistical components, in close collaboration with local and international partners.

MAIN TASKS

CONTEXT AND SECURITY FOLLOW-UP

• Follow-up and analysis of the local and national context (geopolitical, health, humanitarian needs);

• Contribution to the elaboration and update of the security plan and tools, in collaboration with HQ:

• Management of security incidents.

PROJECT CYCLE MANAGEMENT AND PARTNERSHIP COORDINATION

• Ensure project implementation is in line with donors’ requirements (deadline, project’s timetable, log frame, indicators, and budget)

• Provision of technical support in project cycle management to the team and partners.

• Conduct of follow-up visits to support the good implementation of the project activities.

• Elaboration of internal reports.

HUMAN RESOURCES MANAGEMENT

• Recruitment of field team members and onboarding of new personnel.

• Management of the MdM team, conduct of evaluations and identification of training needs.

• Provide support to the team (technical, operational, emotional), personnel coaching and career development.

• Ensure knowledge and compliance with local legislation and regulations, as well as with internal guidelines and protocols.

FINANCE & LOGISTICS MANAGEMENT

• Management of finance, logistics team and oversees the financial management of the mission.

• Coordination of the elaboration of yearly mission budgets and multi-year project budgets, and their revisions.

• Knowledge and compliance with local legislation and regulations, as well as with internal guidelines and protocols.

REPRESENTATION AND PORTFOLIO DEVELOPMENT

• Elaboration of a programmatic vision, in collaboration with the authorities, partner and other stakeholders.

• Identification of funding opportunities, primarily from institutional donors, based on a donor mapping and an analysis of donor priorities and deadlines.

• Development of new project proposals, partnership avenues and consortium opportunities.

• Elaboration of external reports and of funding applications to donors.

• Sharing of analyses and data with partners, including other NGOs, UN agencies and the authorities.

• Participation and representation at local and regional humanitarian fora, including the relevant health coordination meetings.

MDM NETWORK COLLABORATION

• Ensure open and regular communication with the other MdM chapters.

• Identification of opportunities for closer operational collaboration and resource sharing.

• Support the review and implementation of the advocacy strategy, in collaboration with the other MdM chapters and the relevant external stakeholders when required.

PROFIL REQUIRED:

Knowledge:

• Master in Humanitarian Action, Development/Social Studies, Public Health, International Relations or Law.

Skills:

• High level of spoken and written English. Strong assets: French and/or Arabic.
• At least 5 years of experience in a coordination position with similar responsibilities.
• Proven experience managing the safety and security of teams in volatile context.
• Proven experience in planning, follow-up, and evaluation of humanitarian programmes.
• Proven experience liaising with donors.

Personal Qualities:

• Leadership and kindness.
• Excellent interpersonal, diplomatic and communication skills.
• Autonomy and proactivity.
• Stress resilience and strong organizational skills.
• Flexibility.

Additional skills and experiences:

• Experience in the Middle East context and/or the oPt.

• Prior experience working for a medical NGO and/or in the management of MHPSS programmes

• Experience in remote management techniques.

• Proven experience in the elaboration of country strategies and identification of humanitarian needs

EMPLOYMENT CONDITIONS, APPLICATION DEADLINE AND START DATE:

• International expatriate position. Monthly gross salary based on experience: paid 13 times a year (½ in June and ½ in December).
• 6 weeks of vacation.
• Guest house or individual accommodation fully covered (100% real cost, including utilities, capped based on Eurocost standards).
• Relocation allowance of CHF 2,000, pre-financing of rental agreement and advance for deposit.
• 100% coverage of medical expenses and loss of income insurance by the employer. Pension insurance covered 70% by the employer and 30% by the employee. Transportation (home–mission), visa fees, and vaccinations at departure covered.
• Start date: 15.9.25.
• Contract duration: 6 months, renewable depending on the evolution of the highly volatile context.
• Position based in Ramallah starts as soon as work permits are available. Remote work from Jordan is an option according to the context evolution.
• Family posting upon discussion.

Application deadline: Open until filled. We reserve the right to review applications as they are received. Only complete applications will be considered. Only candidates whose profiles match the requirements will be contacted and receive a written response.

Médecins du Monde enforces a strict policy for the prevention of exploitation, abuse, and sexual harassment. By applying, you commit to upholding behavior aligned with our core values.

As part of anti-terrorism financing and anti-money laundering measures, all selected candidates may be subject to background checks against international exclusion lists (United Nations, European Union, France, United States, Switzerland, etc.). This information is handled confidentially and stored on a secure server.

How to apply

Send your CV, motivation letter, copy of academic certificates and details of three references including at least one direct supervisor at rh@medecinsdumonde.ch

Mention: GENCO oPt / Contact: Marie Wittwer Perrin