Senior Program Assistant (IM Mapping)

Under the overall supervision of the WASH Program Manager, the selected candidate will work closely with field teams to ensure accurate, timely & consistent collection of WASH data in Nigeria. This will include guiding & supporting field staff in using the existing IM platform & related tools, verifying data quality & ensuring that operational information from the field is promptly reflected in the system’s dashboards, maps & reports. The role will bridge field operations & the IM unit, ensuring that information flows effectively from the field level to national consolidation, supporting decision making & coordination for our clients WASH humanitarian response in Nigeria.

• Support field teams in the accurate collection, verification & timely submission of WASH activity data into the existing IM platform, ensuring adherence to agreed formats & standards.

• Facilitate continuous data quality assurance by conducting regular checks in coordination with field staff, verifying accuracy, completeness & consistency of inputs & providing feedback to improve reporting.

• Ensure regular updates of WASH operational data in the IM platform, including dashboards, maps & other information products, based on field reports & monitoring visits.

• Provide practical guidance & on the job support to field staff on using the IM tools, mobile data collection systems & reporting templates to maintain high quality & timely information flow.

• Liaise between the IM team & field operations to capture evolving needs, troubleshoot issues with data collection tools & adjust workflows to fit operational realities.

• Contribute to the preparation of progress reports & other field level information products (maps, infographics, snapshots) that reflect real time updates from the IM platform & support decision making at operational & coordination levels.

• This role reports to the line manager.

• University degree in information management, GIS, computer science or a related field from an accredited academic institution with four years of relevant professional experience.

• Experience in information management, emergency humanitarian operations, management & coordination of information flow, data management including collection, storing, processing & analysing data to generate information products.

• In depth knowledge of the latest technological developments in information technology & information system.

• Experienced in GIS freeware software, for example Q-GIS.

• Experience in toolbox software for mobile data collection, including training Enumerators & setting up smartphones / tablets for data collection.

• Demonstrated ability for leadership in the context of partnership building & consensual decision making.

• Experience with handling confidential data.

• Demonstrated team building & information management skills.

• Demonstrated understanding of different data collection methodologies.

• Knowledge & understanding of relational data theory.

• Experience in advanced data visualization & information design skills.

• Proven skills in analysing statistical information.

• Ability to formulate IM related technical requirements & operating procedures.

• Ability to translate planning specifications into technical briefs for data capture & analysis & vice versa.

• Ability to compile & holistically analyze diverse datasets.

• Fluency in English is required.

• Respects & promotes individual & cultural differences, encourages diversity & inclusion wherever possible.

• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.

• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.

• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.

• Produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.

• Continuously seeks to learn, share knowledge & innovate.

• Takes ownership for achieving the organization’s priorities & assumes responsibility for own action & delegated work.

• Encourages & contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.

• This role has no team management responsibility.

• Qualified female candidates are encouraged to apply for this role.