ICRS Field Assistant

CTG overview:

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here’s a list of services we offer:

• Staffing solutions and HR management services.
• Monitoring and evaluation.
• Fleet management and logistics.
• Facilities management.
• Sustainability and Communications Advisory.
• Election monitoring and observation.
• IT professional services.
• Medical assistance.

Visit www.ctg.org to find out more.

Overview of position:

• Working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer, the successful candidate will be responsible for the planning, implementation & monitoring of ICRS field activities & assistance to ICRS beneficiaries. The ICRS project activities will be directly supervised by the ICRS Officer as the individual case management component of the DDRR program in Nigeria.

Role objectives:

• Support in the implementation of the ICRS activities in the field locations including beneficiary profiling & data entry as well as work efficiently with the social cohesion platform members & the other relevant partners to implement as necessary.
• Provide relevant information to beneficiaries & receiving communities, counsel beneficiaries on appropriate socio economic opportunities / services & projects, make referrals to partner organizations & opportunities as necessary.
• Identify & report on appropriate, effective & sustainable intervention for targeted population & provide guidance for the implementation of appropriate supports / solutions.
• Conduct family tracing & support beneficiaries & family reunification & follow up to ensure beneficiaries wellbeing are met.
• Conduct sensitization to prepare community for beneficiaries’ reintegration, acceptance & coordinate rapid response interventions to ensure mitigating rejection & stigma.
• Offer mentoring / coaching / monitoring & counselling assistance for business activities & ensure good implementation of approved beneficiaries projects / grants efficiently & effectively & report accordingly.
• Document success stories, lessons learnt & monitor closely each activity, also compiling reports as to whether project & activities are occurring & their impact as well as in coordination with other team members, draft weekly / monthly plans & reports as well as adhoc activity reports when requested.
• Develop & maintain friendly, open & professional communications with beneficiaries, local counterparts, contractors, other agencies & organizations as well as local authorities.
• Represent DDRR program in consultation with the ICRS Officer & or SEC Leader in the field coordination meetings as well as meetings with community counterparts, implementing partners & other relevant stakeholders & ensure maintaining of friendly, open & professional communications.
• Identify cases on MHPSS that require specialized institutional support & coordinate referral as necessary & facilitate nonspecialized psychosocial counselling support for individual beneficiary or family as well as bereavement support as necessary.
• Conduct a service providers mapping exercise & identify local partners for possible cooperation in assisting the target population.
• Perform other related duties incidental to the work described herein & / or assigned by the Project Coordinator or the ICRS Project Officer or the ICRS Senior Project Assistant.

Project reporting:

• This role will be working under the overall supervision of the DDRR Project Officer & under the direct supervision of the ICRS Project Officer.

Key competencies:

• Bachelor’s degree in business, economics or other relevant social sciences or an equivalent combination of education & training.
• Minimum 3 years of experience in income generating / livelihood projects, business development, community economic development, conflict resolution, community participation & / or psychosocial projects, ideally in the humanitarian sector & previous work experience with an international organization will be considered an asset.
• Computer literacy along with excellent interpersonal skills & the ability to work with minimum supervision & ability to travel extensively & work long hours & a drive for results & ability to handle multiple tasks is required.
• Fluency in English & any locally spoken language(s) is required.
• Keeps strict confidentiality when required.
• Accepts & gives constructive criticism.
• Meets deadline, cost & quality requirements for outputs.
• Identifies the immediate & peripheral partners of own work.
• Establishes & maintains effective working relationships with partners.
• Identifies & monitors changes in the needs of partners, including donors, governments, vendors & program beneficiaries.
• Keeps abreast of developments in own professional area.
• Clearly communicates & listens to feedback on, changing priorities & procedures.
• Listens effectively & communicates clearly & adapting delivery to the audience.
• Articulates vision to motivate colleagues & follows through with commitments.
• Sets clear & achievable goals consistent with agreed priorities for self & others.
• Identifies issues, opportunities & risks central to responsibilities.
• Works effectively with people from different cultures by adapting to relevant cultural contexts.
• Actively contributes to an effective, collegial & agreeable team environment.
• Works effectively with local authorities, stakeholders, beneficiaries & the broader community to advance our clients objectives.
• Effectively applies knowledge of DDRR issues within organizational context.
• Delivers on set objectives according to strict deadlines.
• Has knowledge of administrative & procedural aspects of reintegration & reconciliation.
• Understands procurement principles, processes & standards.

Team management:

• This role has no team management responsibility.

Further information:

• Qualified female candidates are encouraged to apply for this role.