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Sindh Solar Energy Project: SHS Consumer Awareness and Complaint Management Firm

Last update: Feb 26, 2025 Last update: Feb 26, 2025

Details

Location:Pakistan
Pakistan
Category:Non-consulting services
Status:Awarded
Sectors:Energy, Marketing & Media
Languages:English
Funding Agency:
Contracting authority type:Regional / local authority
Eligibility:Organisation
Budget:N/A
Date posted: Jan 8, 2025

Attachments 5

Associated Awards

Associated tenders 1

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Date

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The tender invites sealed bids from eligible bidders for the procurement and implementation of Consumer Awareness and Complaint Management under the Sindh Solar Energy Project, funde...
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Description

NOTICE AT-A-GLANCE

Project ID: P159712

Project Title: Sindh Solar Energy Project

Country: Pakistan

Notice No: OP00331848

Notice Type: Invitation for Bids

Notice Status: Published

Borrower Bid Reference: PK-SED-461762-NC-RFB

Procurement Method: Request for Bids

Language of Notice: English

Submission Deadline Date/Time: Jan 08, 2025 14:00

Published Date: 06-Jan-2025

Description: SHS Consumer Awareness and Complaint Management Firm


Details:

SSEP/PM/C3/CACM/2024/68

PROJECT MANAGEMENT UNIT

SINDH SOLAR ENERGY PROJECT

ENERGY DEPARTMENT, GOVT OFSINDH

Dated: December 16, 2024

REQUEST FOR BIDS

NON-CONSULTING SERVICES

SHS Consumer Awareness and Complaint Management (PK-SED-461762-NC-RFB)

Employer: Sindh Energy Department Project: Sindh Solar Energy Project

Contract title: SHS Consumer Awareness and Complaint Management (PK-SED-461762-NC-RFB)

Loan No. /Credit No. / Grant No.: 62580-PK RFB No: PK-SED-461762-NC-RFB

Issued on: 17-12-2024 Country: Pakistan

1. The Energy Department, Government of Sindh, has received financing from the World Bank for the Sindh Solar Energy Project and intends to apply part of the proceeds toward payments for contracts related to the Solar Home System (SHS) Consumer Awareness and Complaint Management.

2. The Project Management Unit of the Sindh Solar Energy Project invites sealed bids from eligible bidders for the procurement of Consumer Awareness and Complaint Management .

3. Bidding will be conducted through national competitive procurement using a Request for Bids (RFB) as specified in the World Bank’s 'Procurement Regulations for IPF Borrowers Fourth Edition, November 2020 "Procurement Regulations" and is open to all eligible bidders as defined in the procurementregulations

4. Interested eligible Bidders may obtain further information from Project Management Unit office of Sindh Solar Energy Project or via email: pd@ssep.gos.pk and manager.procurement@ssep.gos.pk

5. A complete set of bid documents and the Request for Bid (RFB) for the assignment can be purchased from the Project Management Unit (PMU) of the Sindh Solar Energy Project for a non-refundable fee of Rs. 5,000, payable by pay order in favor of the 'Sindh Alternative Energy Fund.' Alternatively, the documents can be downloaded from the SSEP website at https://ssep.gos.pk/active-tenders/, with the pay order to be submitted at the time of bid submission.

6. Bidders must submit the Request for Bids in the following format: one printed original (signed & stamped), two photocopies, and one electronic copy on a USB drive.

7. All bids must be accompanied by a bid security of 2% of the bid price.

8. Request for Bid must be delivered to the address below on or before 14:00 hours (PST) on Wednesday January 08, 2024. Electronic bids will not be permitted, and late bids will be rejected. Bids will be publicly opened in the presence of the bidder’s designated representatives and anyone who chooses to attend, at the address below at 14:30 hours (PST) on the same day, Wednesday January 08, 2024.

Attention: The Project Director, Sindh Solar Energy Project,

Address: Project Management Unit (PMU),

Bungalow # D-155, Block-5, Clifton,

Karachi, Pakistan

Telephone: + 92 21 99332283

Email Address: pd@ssep.gos.pk

____________________________

Engr. Mehfooz A. Qazi

PROJECT DIRECTOR

CONTACT INFORMATION

Organization/Department: Sindh Energy Department

Name: Mehfooz Qazi

Address: Bungalow # D-155, Block-5, Clifton, Karachi, Pakistan

City:

Province/State:

Postal Code:

Country: Pakistan

Phone: +923338558111

Email: pd@ssep.gos.pk

Website: sindhenergy.gov.pk

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tender Background

About the Funding Agency

The World Bank (USA) is part of an international financial agency that makes loans and grants to governments in low- and middle-income countries to fund capital projects. The United States was a driving force behind the founding of the World Bank in 1944 and it is still the World Bank's largest shareholder today.

The United States contributes to tackling critical international development concerns through the World Bank Group and has a long history of generously supporting the objectives of the World Bank Group and has been a champion of the International Development Association (IDA) which provides low-interest loans and grants to the world's poorest countries. The key U.S. priorities at the World Bank include a multilateral health and economic response to COVID-19, debt sustainability and transparency, promoting governance and fighting corruption, ending energy poverty and supporting a strong emphasis on accountability, transparency and development impact.

About the Sectors

Energy

Involves the production, transformation, transportation, and distribution of energy from renewable and non-renewable sources.


Key areas:
  • Renewable and non-renewable energy production
  • Energy infrastructure and distribution systems
  • Power generation and energy supply solutions

Marketing & Media

Supports initiatives that enhance communication, branding, information dissemination, and public engagement through marketing and media channels.


Key areas:
  • Marketing strategy and market research
  • Advertising and promotional campaigns
  • Media production and broadcasting
  • Public relations and strategic communication

Locations

Pakistan

Pakistan prioritizes transport infrastructure, energy projects, and urban development to support industrial growth and trade connectivity. Large-scale initiatives under the China-Pakistan Economic Corridor (CPEC) have expanded road networks, power generation, and port facilities. Financing relies on public spending, external borrowing, and foreign investment, particularly from China. Fiscal pressures, debt sustainability, and governance reforms remain central to long-term infrastructure outcomes.

Nr. of tenders: 28061
Nr. of grants: 3191
Nr. of donors: 602
Nr. of jobs: 37
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