Destine Platform Operational Quality Framework Service - Edcp -14

Objectives: The European Space Agency (ESA) seeks proposals to define and implement the DestinE Platform Operational Quality Framework Service within the Earth Observation and Earth System Modelling Ecosystem. This framework aims to ensure operational excellence, continuous improvement, fitness-for-purpose, foster innovation, and support long-term sustainability. Key objectives include establishing quality characteristics by specifying quality metrics, benchmarks, and robust methodologies for evaluation; implementing a Quality Management Environment (QME) for real-time monitoring and reporting across the Ecosystem; and establishing efficient operations and maintenance processes for iterative enhancement. The activity's initial phase runs for 18 months with an approximate budget of 5 million Euros, potentially extending two more years for ecosystem integrator activities and innovation frameworks.