Provision of Mobile Engagement CRM Automation Platform

Last update: Apr 24, 2025 Last update: Apr 24, 2025

Details

Location:

Italy

Category:Consulting services

Status:Closed

Sectors:Information & Communication Technology

Languages:English

Contracting authority: World Food Programme (HQ)

Funding Agency:

World Food Programme

Eligibility:Organisation

Budget:N/A

Date posted: Apr 24, 2025

Attachments • 2

Associated Awards

Project cycle timeline

STAGES

EARLY INTELLIGENCE

PROCUREMENT

IMPLEMENTATION

Cancelled

Status

Programming

Formulation

Approval

Forecast

Open

Closed

Shortlisted

Awarded

Evaluation

Quick summary

AI generated

Objectives: The tender seeks to acquire a mobile engagement CRM automation platform for ShareTheMeal, an app supporting the World Food Programme’s mission to provide meals to those in need. With over 220 million meals shared to date, ShareTheMeal aims to enhance customer conversation management across key messaging channels using a CRM platform. The key objectives are to streamline, orchestrate, and measure communications effectively to foster engagement and support fundraising efforts.

Eligibility criteria: The tender is open to suppliers with proven technical and financial capacity to provide the required CRM services. Eligible organizations must provide a SaaS license and demonstrate compliance with...

Description

Provision of Mobile Engagement CRM Automation Platform Reference: HQ25NF175 EOI Beneficiary countries or territories: Multiple destinations (see 'Countries' tab below) Published on: 23-Apr-2025 Deadline on: 06-May-2025 17:00 (GMT 2.00) Description ShareTh

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