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European Investment Bank (HQ)

Provision of Services in the area of eFront Maintenance and Functional Administration

Last update: Aug 5, 2022 Last update: 05 Aug, 2022

Details

Location: Luxembourg Luxembourg
Category: Non-consulting services
Status: Awarded
Sectors: Information & Communication Technology
Contracting Authority: European Investment Fund
Contracting Authority Type: Development Institution
Type: Organisation
Budget: Euro 13,460,000
Date posted: 04 Oct, 2021

Attachments 3

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Project cycle timeline

STAGES
EARLY INTELLIGENCE
IMPLEMENTATION
COMPLETION
Cancelled
Status
Programming
Formulation
Approval
Forecast
Open
Closed
Shortlisted
Awarded
Evaluation

Associated tenders 0

Status

Date

Description

Tender reference number: 2021-OIM-ISM-BuS-007

Title: Provision of Services in the area of eFront Maintenance and Functional Administration

Description: The current eFront platform is used as a core solution by most of EIF business lines since 2012. This is an integrated platform based on eFront solutions, hosted and run by the software vendor eFront in AWS cloud, and currently supported and maintained for EIF by eFront professional services. Through this call for tender, the EIF expects to find service provider(s) to whom delegate the scope of services defined in the Terms of reference:— management of the below services,— corrective and preventive maintenance, including technical debts,— evolutive maintenance, including small enhancements as well as larger topics such as new products/mandates modelisation, new features, modification related to organisational changes,— release deployment,— support and helpdesk to end users, also covering updates on production environment, trainings and documentation,— batches monitoring.

Tender reference number: 2021-OIM-ISM-BuS-007

Title: Provision of Services in the area of eFront Maintenance and Functional Administration

Description: The current eFront platform is used as a core solution by most of EIF business lines since 2012. This is an integrated platform based on eFront solutions, hosted and run by the software vendor eFront in AWS cloud, and currently supported and maintained for EIF by eFront professional services. Through this call for tender, the EIF expects to find service provider(s) to whom delegate the scope of services defined in the ...

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