Information Manager

Organization Background

Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,350 NGOs operating in 22 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.

Job Summary

As the Information Manager, you are responsible for complete understanding of all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. You will hire, manage and train your team. You are the focal point for CHDC and the Partner’s Portal (IPP). In addition, you will provide technical support to the programs team for creating visualizations and dashboards. This position is based in Bangui, Central African Republic and reports to the Deputy Director.

Main Duties and Responsibilities:

Management

• Supervise and support Information unit staff.
• Provide technical trainings and recruit the team.
• Maintain data security practices and confidentiality.
• Advise the country program on best practices in cybersecurity and information management.

Conflict & Humanitarian Data Centre (CHDC)

• Be the focal point of CHDC and understand the methodology with expert knowledge of the platform.
• Ensure that information recorded is correctly categorized, promptly updated, and is properly accessed.
• Monitor, assess, and continuously improve the accuracy and precision of data collected.
• Provide CHDC training and inductions to staff.

INSO Partners Portal (IPP)

• Be the focal point of IPP and understand the registration process.
• Guide the partners through the registration process and provide solutions to questions about the system.
• Monitor and update the registration of INSO partners.

Visualization activities

• Fill information needs and sources in collaboration with the team
• Aggregate data for analysis and presentation
• Produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict
• Provide visual-relevant inputs to field missions

Technical Reference

• Train Information staff on data-entry responsibilities and data integrity
• Manage and regularly update SharePoint folders with relevant materials
• Support the Training Manager in providing and designing technical trainings to staff and partners as required

Requirements

Essential:

• 3 or more years of experience in data management and visualization, in a similar humanitarian organization and context
• Experience with Power BI and DAX, or similar BI software (such as Tableau)
• Knowledge of database management using SQL
• Knowledge in scripting languages such as Python or R
• Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts
• Fluency in French and good working knowledge of English
• Staff management experience
• Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field
• High standards of confidentiality, integrity, and conflict-of-interest awareness, with a self-motivated and adaptable mindset.

Nice-to have:

• Acceptance and understanding of humanitarian principles.
• Familiarity of the context in Iraq
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.

Core Competencies:

• Analytical – Interprets complex data with accuracy to support decision-making.
• Collaborative – Fosters teamwork and shared goals across diverse groups.
• Diplomatic – Builds trust and inclusion through empathy and listening.
• Communicative – Conveys information clearly and adapts to the audience.
• Proactive – Anticipates issues and suggests practical, forward-thinking solutions.
• Resilient – Stays focused and adaptable in dynamic, high-pressure situations.

Terms and Conditions

Full-time 12-months renewable contract based in Bangui, Central African Republic, €5000 per month salary, 4 calendar days annual leave per month and 7 days of R&R every 2 months with a €1250 R&R allowance each cycle, global medical coverage (excluding USA) and AD&D insurance.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

How to apply

Please submit completed applications to jobs@car.ngosafety.org and reference ‘IM’ in the subject line. Applications should be in English and include:

• An updated CV
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.

Please do not send any additional information. Only short-listed candidates will be contacted.