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Consulting servicesfor Integration of national health registers (databases) in Croatian health system
REQUEST FOR EXPRESSIONS OFINTEREST
(CONSULTING SERVICES ? FIRMS SELECTION)
The Republic of Croatia received Loan No. 7598HRfrom the International Bank for Reconstruction and Development (The World Bank) for the support of Development of Emergency Medical Services and Investment Planning Project (DEMSIPP) objectives and intends to apply part of loan proceeds for acceptable payments underconsultants contract ?Integration of national health registers(databases) in Croatian health system", Ref.No: DEMSIPP-B1-G-19.
The Project objective is to analyse current state, analyse requirements andcreate operational documents and specifications for the development phase of the national integrated health informationsystem which will supportimplementation of the national healthcare strategic projects. All healthcareinstitutions in the Republic ofCroatia are included in the project, list is attached as addition to Terms of Reference.
The project includes following components:
(i) Evaluation and analysis of current situation (AS ISsituation)
(ii) Evaluation and analysis of requirements andcreation of the proposed solution (TO BE situation)
(iii) Preparation of operational documents andspecifications for the development phase of the project "Integration of national health registers (databases) in Croatian healthsystem".
The Consultant will be required to perform the following tasksand activities:
Create AS IS overview
Create TO BE solutionproposal
Develop operational specifications and biddingdocumentation
The assignment is expected to require a totalof 6 months covering the period between 31 January 2013 and 31 July 2013.
The Terms of Reference (TOR) with complete details about the assignmenthas been posted on the website of the Ministry ofHealth at www.miz.hr.
The attention ofinterested Consultants is drawn to paragraph 1.9 of the World Bank's Guidelines: Selection and Employment of Consultants [underIBRDLoans and IDA Credits & Grants] by World Bank Borrowers, from May 2004, revised October 2006& May 2010, setting forth the World Bank's policy on conflict of interest.
Consultants may associate with other firms in the form of a joint ventureor a sub consultancy to enhance their qualifications.
The "association" may take the form of a Joint Venture or a sub consultancy. In case of aJoint Venture (JV), all members of the JV will be evaluated jointly for the purpose of short listingand shall be jointly andseverally liable for the assignment and shall sign the contract in case of award is made to that JV group. Interested consultantsshould clearly indicate the structure of their "association" and the duties of the partners and sub consultants in theirapplication. Unclear expression of interests in terms of "in association with" and/or "in affiliation with" and etc. may not beconsidered for short listing. Keeping one expression of interest per firm as principle, a consultant firm may decide whether itwishes to participate as a sub consultant or as an individual consultant or as a partner in a joint venture. Please note that afirm shall submit only one expression of interests in the same selection process either individually as a consultant or as apartner in a joint venture. No firm can be a sub consultant while submitting an
expression of interests individually or as a partner of a joint venture in the sameselection process. A firm, if actingin the capacity of sub consultant in any consultant or JV, may participate in more than oneconsultant, but only in the capacity of a sub consultant.
Consultant will be selected in accordance with World Bank's guidelines: Selection and Employment of Consultants by WorldBank Borrowers ) from May 2004, revised October 2006 & May 2010.
Selection process will beunder QCBS method (Quality and Cost based Selection) in accordance with World Bank's guidelines published onweb:
http://siteresources.worldbank.org/INTPROCUREMENT/Resources/ProcGuid-10-06-RevMay10-ev2.pdf
Ministry ofHealth invites all eligible Consulting firms to express their interest.
Having in mind the scope and complexity of the project it is expected that Consultant would have group of consultants onthe project and thatone of them will be promoted as team leader who will cooperate with the MoH's technical committee.
Expressions of interest will be evaluated under followingcriteria:
Consultant musthave, during the last fiveyears the completed minimum two (2) successful contracts involving the process reengineering and/orsoftware reengineering of IT systems inhealth care on state or regional level.
Documented evidence(list of contracts including description, value, year of commencement, year of completion, client and contact person for reference)accompanied with acceptance letter that demonstrate Consultant experience and successful projects should besubmitted.
Total value of the project references must be equal or highervalue of the terms of reference price offered.
Consultant must havea ISO 9001 quality (or similar)certificate.
4. Consultant must have minimal annualturnover of 1million EUR for the last three year prior the date of issuing this document.
5. Consultant must be in there current form ofbusiness (IT consultancy) of min 5 year prior the date of issuing this document.
The Consultant team must consist of at least five (5)consultants with defined required professional qualification of each team member regarding his/her function.
1x Project manager, University degree in EE or similar, PMP certificate
1x Business consultant, University degree in medicine or medicine economics
2x Businessconsultant(analysis and reengineering), University degree in EE or similar, BPR/BPM certificate (or state of the art BPR/BPM IT tools certificate)
1x Enterprise Architect consultant, University degree in EE or similar, Enterprise Architectcertificate.
Consultants are required to confirm availability of such key personnel, which will beevaluated at the time of evaluation the proposals of the short listed consultants.
Further information can be obtained from 9:00-16:00 at the address below.Letters of expression ofinterest with requested documentation must be delivered at the following address at latest18 January 2013.
Republic of Croatia, Ministry of Health
Development of Emergency Medical Services andInvestment Planning Project
Ksaver 200a, 10 000 Zagreb,Hrvatska
Registry-office, Ist floor, roomNo.4
Contact:AntoanetaBili?
Phone/fax: (+385-1) 4607-653, E-mail:[email protected]

The World Bank (USA) is part of an international financial agency that makes loans and grants to governments in low- and middle-income countries to fund capital projects. The United States was a driving force behind the founding of the World Bank in 1944 and it is still the World Bank's largest shareholder today.
The United States contributes to tackling critical international development concerns through the World Bank Group and has a long history of generously supporting the objectives of the World Bank Group and has been a champion of the International Development Association (IDA) which provides low-interest loans and grants to the world's poorest countries. The key U.S. priorities at the World Bank include a multilateral health and economic response to COVID-19, debt sustainability and transparency, promoting governance and fighting corruption, ending energy poverty and supporting a strong emphasis on accountability, transparency and development impact.
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