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The United Nations Human Settlements Programme, UN-Habitat, is the United Nations agency agency working for a better urban future. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. Since 1990, UN-Habitat has supported Indonesia’s innovation and capacity building in urban policy reforms in the areas of human settlements. National and local officials have been partnering with UN-Habitat, experiment and implement novel approaches on building their new urban policies and works with local communities and civil society organizations for a better service delivery and good practices.