Programme Management - Senior Officer

Monitor and support assessment and analysis of Programme performance against strategic key deliverables and indicators;

Support the PID management team in managing Programme risks and issues;

Support the coordination of PID events, workshops and sessions, including corresponding with participants and providing on-site support during workshops and events;

Support in the preparation of briefing materials, meetings and missions, coordination of such requests, minute-taking and ensuring relevant follow-up actions;

Support planning, implementation and roll-out of key change management activities;

Follow up on stakeholder engagement, addressing action points, coordinating inputs, ensuring smooth communication flow;

Coordinate the development of internal change management and communications guidelines and support materials, monitor usage and follow up with project teams to ensure uptake.

Contribute to the planning of projects, with particular attention to the planning of stakeholder engagement, change impact and readiness activities, as well as their smooth implementation by actively engaging and supporting project teams;

Contribute to the development and implementation of stakeholder engagement plans, communication plans, communication materials, learning schedules and training programs in collaboration with PID project teams and the Senior Change and Communications Manager;

Support planning and delivery of internal workshops and training, as well as internal communications efforts and platforms;

Coordinate planning and delivery of post-go-live change management activities to ensure new processes and systems are being adopted and benefits realized.

Provide communication support for strategy and governance initiatives; including stakeholder engagement plans and drafting internal communication content;

Review and provide comments on the Programme reports and knowledge-sharing materials;

Develop and maintain constructive relationships with supporting functions across the organisation;

Engage with change networks at the appropriate and relevant levels for Change initiatives;

Support the development and implementation of knowledge management strategies;

Manage Programme documentation.