Satellite Infrastructure Support

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects. Key to successful project delivery is the ability to mobilize at speed; CTG can source and deploy anyone, anywhere, in very high pace.

Visit www.ctg.org to find out more.

Overview of position

CTG is looking to contract candidates whose experience match the below TOR.

Role objectives

Specific responsibilities include but are not limited to:

• Assist in the preparation of sites, including but not limited to performing site survey for optimal placement of satellite dishes, drafting recce reports, developing bills of quantities & coordinating with the engineering section for civil works pertaining to the installation of new satellite links & ancillaries (satellite modems, interfacility cables, grounding etc.).
• Assist in the preparation / installation, alignment of fixed, mobile & portable VSAT system terminals of up to 7.3 meters to maximize overall link performance.
• Assist in the installation UPS & AC / DC power backup solutions.
• Perform fault diagnosis & repair.
• Perform daily monitoring of the VSAT links, draft daily performance reports to capture trends.
• Participate in regular, routine, preventive & corrective maintenance works on ICT equipment in the mission.
• Ensure that all necessary spare parts & supplies are available to reduce downtime of ICT equipment.
• Perform other duties as assigned by the supervisor.

Other duties & responsibilities include but are not limited to:

• Ensure, in coordination with the property management group, that appropriate the ICT inventory records are updated & kept.
• Conduct receipt & inspection of new ICT equipment.

Project reporting

• This role reports to the line manager.

Key competencies

• High school diploma or at least an academic or technical certificate in telecommunication or related field is required.
• Bachelor's degree in telecommunication, electronics, information technology or a related field is an asset.
• A valid driver’s license & the ability to pass the UN driving test are required.
• An industry certification in satellite communications systems such as GVF is required.
• At least 5 years working experience in the satellite field.
• Working experience in a conflict of post conflict environment.
• Must have working experience in the installation, configuring & troubleshooting on Newtec, iDirect Satellite modem series & Starlink terminals.
• Proficiency with specialized, hand & power tools such as spectrum analyser is required.
• Experience in installation, configuring & troubleshooting of microwave links including mini links modems, point to multipoint, power converters & rectifiers.
• Fluency in English, both written & oral, is required & knowledge of French is desirable.
• Strong knowledge for a wide range of telecommunications equipment such as BGAN, SATCUBE, STARLINK, THOUGHSAT, THURAYA & INMARSAT.
• Deep understanding of Satellite System Operations Guide (SSOG) procedures.
• Knowledge in site surveys, installation & commissioning of VSAT fixed terminal (2.4M, 3.8M, 4.9M & 7.3M).

Team management

• This role has no team management responsibility.

Further information

• Qualified female candidates are encouraged to apply for this role.