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Support the implementation of core CCCM activities in the area of responsibility, including service monitoring, service coordination, community engagement & CWC, support to governance structures of the camp, the implementation of CCCM’s CFM.
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Promote accountability of humanitarian actors towards site population through improvement of complaints & feedback mechanisms, aiming at providing timely, useful feedback to the beneficiaries & improving overall response.
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Conduct regular service monitoring in the site to ensure service provision aligns with agreed standards & indicators.
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Coordinate immediate response to red flags with relevant clusters & service providers.
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Promote communication with communities through the utilization of multiple communication channels & methods (site committees, notice boards, broadcasts, complaint desks, Site Manager system etc.) & coordination with the relevant partners, ensure that the beneficiary population is aware of what services are available & how to access services.
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Assist in the procurement of materials needed to effectively and successfully carry out CCCM operations in a timely manner, in close consultation with the Senior Operations Assistant (CCCM) & under the leadership of the Project Officer (CCCM).
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Assist the Senior Operations Assistant (CCCM) in maintaining an efficient, effective & transparent procurement process for the CCCM teams, following our clients procurement & financial guidelines.
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Support the monitoring of CCCM activities in the Bentiu IDP camp, whilst identifying needs & gaps, as well as service delivery in the areas of responsibility.
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Consistently use available data from service mappings & feedback datasets to respond to those identified needs, in coordination with the Senior Operations Assistant & the Community Operations Assistant (CCCM).
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In coordination with CCCM reporting & M&E colleague(s), support the Senior Operations Assistant (CCCM) in timely reporting, maintaining a clear & consistent monitoring tool for all technical activities implemented, in coordination with the Project Officer (CCCM).
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Ensure that documentation of any casual labour, works or other contractual agreements are in accordance with our clinets guidelines & any payment thereafter is done in a timely manner.
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Ensure that people with special needs, including persons with disabilities & women, are represented in the relevant community structures.
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Conduct awareness raising works on disability inclusion, women participation & other capacity events for the community.
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Perform any other duties that may be assigned.
