Inter-American Development Bank (HQ)

Contratación de Centro de Contacto Gubernamental

Last update: May 1, 2026 Last update: May 1, 2026

Details

Application deadline: Jul 21, 2025 Deadline has passed and no more applications are accepted
Location:Panama
Panama
Category:Consulting services
Status:Awarded
Sectors:Public Sector Governance
Languages:Spanish
Contracting authority type:Government agency
Eligibility:Organisation
Budget: USD 6,000,000
Date posted: May 6, 2025

Project cycle timeline

STAGES
EARLY INTELLIGENCE
PROCUREMENT
IMPLEMENTATION
Cancelled
Status
Programming
Formulation
Approval
Forecast
Open
Closed
Shortlisted
Awarded
Evaluation

Associated tenders

Status

Date

forecast
Jan 11, 2023
forecast
Jan 11, 2023
  • Contratación de Centro de Contacto Gubernamental
  • awarded
  • May 6, 2025

Quick summary

AI generated
Objectives: The tender involves contracting a Government Contact Center under the Panama Digital Program (PN-L1171) with a loan agreement f...
Eligibility criteria: Eligible organizations are those that can operate within the Republic of Panama as specified by the policy frameworks of the Inter-American Development Bank. These organizations must have a minimum of ten...

Description

Contratación de Centro de Contacto Gubernamental

Programa Panama Digital

PN-L1171-P00037

Contacts

Officer
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Phone:
Officer
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Officer
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tender Background

About the Funding Agency

IADB - Inter American Development Bank - is the largest source of development financing for Latin America and the Caribbean. Established in 1959, the IADB supports Latin American and Caribbean economic development, social development and regional integration by lending to governments and government agencies, including State corporation.

 

About the Sectors

Public Sector Governance

Covers initiatives that strengthen public institutions, improve service delivery, and support transparent, accountable, and effective governance systems.


Key areas:
  • Public administration and civil service reform
  • Decentralization and local government strengthening
  • Anti-corruption and integrity frameworks in public bodies
  • Democratic processes, elections, and political institutions

Locations

Panama

Panama invests heavily in port expansion, logistics zones, metro systems, highways, and airport infrastructure to reinforce its position as a global trade hub. The Panama Canal remains central to national infrastructure strategy and revenue generation. Financing combines canal revenues, public budgets, multilateral institutions, and private investment. Urban congestion, water management, and climate resilience shape future infrastructure priorities.

Nr. of tenders: 10294
Nr. of grants: 1795
Nr. of donors: 456
Nr. of jobs: 30
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