Management Assistant

Company Description

SNV Netherlands Development Organisation is one of the largest international development organisations in The Netherlands with operations in more than 25 countries in Asia, Africa and Latin America and employing 1300+ professionals. SNV aims to lift up incomes and access to basic services. We make a lasting difference in the lives of people living in poverty, helping them raise incomes and access basic services. Driven by the Sustainable Development Goals, we are dedicated to a society in which all people are free to pursue their own sustainable development, and no one is left behind.  Our projects directly benefit millions of people. At the same time, they drive systems change, which helps many more people work their way out of poverty, well beyond the scope of the projects themselves.
We are proud to be a not-for-profit organisation, implementing our mission exclusively through project financing. This requires us to work efficiently and to invest in operational excellence every day SNV’s Global Office is situated in The Hague, from where around 100 team members support our country and project teams worldwide. Our head office is an intercultural environment, with different nationalities and English is our language of communication. We are all passionate about making a positive impact in the lives of people living in poverty and we have a drive for positive results.

For more information on SNV, visit our website: www.snv.org  

Job Description

We are looking for an experienced Management Assistant to help us keep making this impact. If you are enthusiastic, hardworking and dedicated then you are a good match for our organisation. As the Management Assistant you are at the very heart of the organisation and it’s crucial to have a smooth coordination with CFO and Global Heads of Departments. If you are someone that enjoys helping and supporting people and getting things done efficiently, but also someone who is passionate about making a positive impact in an international environment, then you will love this role.

The Management Assistant facilitates and provides secretarial support to the activities of the Managing Director Business/CFO and a number of Global Heads of departments. It also includes facility and office management of the office in The Hague. Seamless coordination with the Management Assistant to the CEO, and back-up for each other, is crucial.  
Responsibilities include full secretarial support, internal communication of management requests, obtaining information within the SNV organisation, correspondence screening and preparation of correspondence, logistical activities like preparation and facilitation of meetings or retreats, and the daily oversight of the facilities and office.

The Management Assistant will be working on a range of activities, as outlined below:

• Correspondence

Prepares, formalises, sends, and files both external and internal letters, reports, e-mails and bulletins, based on agreements and instructions of the managers. Controls, distribute and files documents for the manager and/or the team, maintains the filing system, in line with archiving procedures.

• Communication

Receives and dispatches incoming calls and e-mails and drafts outgoing e-mails. Answers basic questions or transfer them to the relevant person, in line with communication guidelines and agreements with the manager.

• Agenda

Plans appointments and coordinates the agenda of the assigned managers and signals bottlenecks in planning and suggests solutions. Maintains and manages action list(s). Coordinates travel arrangements and visa (if applicable) in consultation with logistic support, organises local transport, visa application, conform procedures and in line with agreements with the managers. Maintains contacts with suppliers.

• Meetings

Schedules, organises and coordinates meetings (e.g. team meetings, workshops, events, interviews). Takes care of planning, announcements, agenda, availability of documentation and meeting rooms and travel arrangements and (if applicable) takes and distributes minutes.

• Administration

Gathers relevant data and provides input to administrations and/or keeps basic administrations, based on administrative procedures and formats.

• Facilities management

Act as main contact with Property Management company and suppliers, such as the corporate travel provider, cleaning company and support tendering processes. Ensure well-functioning of the office , including the coffee machine, office supplies, stock management, workspace management and emergency response support.

Qualifications

• Minimum of 5-7 years of experience in a secretarial-and/or office management position ideally in dynamic office support function in internationally operating organisation or company with English as the main language
• Higher vocational level (completed) in business administration, secretarial studies, office management studies, or any other relevant field.
• Near-native level English and preferably Dutch and/or French.
• Excellent written and verbal communication skills in English. 
• Ability to work without direct supervision, following required procedures and guidelines and own judgement.
• Excellent administration skills, able to organise own work and make follow-up on tasks as required.
• Ability to carefully manage confidential information.
• Flexible, dynamic, excellent interpersonal skills, able to relate effectively with a wide range of people, nationalities and cultures.  
• Proficient computer skills - Must have ability to use Microsoft Word, Excel and Outlook to communicate, document and analyse data.
• Excellent service skills in a fast-paced environment
• Excellent organizational and multi-tasking skills, with good attention to detail.
• Excellent communications skills, both written and verbal.
• Eligible to work in the Netherlands. SNV cannot sponsor for a work visa.

Additional Information
Application Deadline: 19 April 2022

Contract Duration : 1 year initial contract with possible extension

Contract Type: Full-time (40 hours), Dutch Employment contract

Duty Stations: The Hague

Desired Start Date: 1 June 2022

Working at SNV
SNV offers a competitive salary and comprehensive benefits package. We offer a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and international working environment. For more information, please visit our website: www.snv.org.

How to apply?
If you believe that your credentials meet the outlined profile, we invite you to apply by 19th of April 2022 by clicking on the link: I'm interested and by uploading the following documents in a PDF-file

-      Your CV (1 page max)

-      A motivation letter  

Should SNV wish to proceed with your application, two interviews with a Selection Committee will take place. We are an equal opportunities employer and female candidates are encouraged to apply.
- We do not appreciate third-party mediation based on this advertisement -